FAQ

What temperature should the water be?

For first-timers, 10–15°C is plenty. Cold tap in winter usually hits this range. As you adapt, drop toward 5–10°C by adding ice. Below 5°C is for experienced practitioners only.

How long should I stay in?

Start at 60 seconds. Work up to 2–3 minutes over the first two weeks. Get out before you stop shivering.

Is this safe for me?

Cold-water immersion has real cardiovascular effects. Do not use if you have heart conditions, uncontrolled blood pressure, Raynaud’s, or are pregnant. Check with your doctor if unsure. The Primal Plunge is a wellness practice, not a treatment.

Do I need a chiller?

No. The insulated cover keeps water cooler. In winter, cold tap alone hits 8–12°C. In summer, add 2–3 bags of ice per fill. Chillers cost £400–£800 — only worth it if you’re plunging daily for 12+ months.

How is this different from a £2,400 hard-shell tub?

Same cold-immersion principle. Hard-shell tubs include a built-in chiller — that’s what you’re paying for. The Primal Plunge gives you the immersion without the chiller, at one-twentieth the price.

Where does it ship from?

Direct from our US and Spain warehouses — typically 3–7 days delivery to UK, US, and EU. Most cold-plunge dropshippers ship from China with 14–21 day lead times. We don’t.

Will it leak?

Reinforced multi-layer PVC body with welded seams, ABS frame supports. Designed for 200+ fill cycles minimum. Each unit is leak-tested before shipping.

How do I clean it?

Empty after every 3–5 sessions. Wipe down with mild detergent, rinse, dry before folding. Add 1 capful of household chlorine bleach per 100L if you want to extend water life to 2 weeks.

Can I leave it set up outside?

Yes — the cover protects from debris. In freezing temps, drain it or add a small aquarium heater to prevent the lining from cracking.

What’s the warranty?

12 months from delivery on manufacturing defects. Doesn’t cover misuse, freezing damage, or wear from chemical additives.

What if I change my mind?

You have 14 days from delivery to request a refund under UK Consumer Contracts Regulations. Contact us at shaun@primalsupplyco.com.